Lead Cage Cashier- Full Time ( Harrah's Ak-Chin Casino)

Caesars Entertainment Corporation•Maricopa, AZ

37d•Onsite

About The Position

Assist the Cashiering Supervisor in scheduling, variance investigations, procedural coaching, vault and cage operations, in addition to providing friendly, efficient and accurate cashiering services to our customers and employees.

Requirements

High school diploma or GED required.
Cashiering knowledge, good math and problem solving abilities required.
Must have proven self as a good communicator, mediator, and decision-maker.
Must have excellent guest and human relations skills.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Must be able to read, write, speak and understand English.
Must be computer literate with knowledge of Microsoft Office and Excel.
Must be able to maneuver in closed quarters including to all areas of the cashiering stations and vault.
Must be able to push, pull, lift and carry 50 pounds.
Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
Must be able to stand for extended periods of time.
Must have the manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier.
Must be able to work at a fast pace environment
Must be able to respond to visual and auditory cues.
Must be able to work in a smoke-filled environment.
Must be able to work any shift on any day
Must be able to operate in mentally and physically stressful situations.

Nice To Haves

Prior supervisory experience is preferred.
Prior work experience in a Casino Cashier role is preferred.

Responsibilities

First line of authority in absence of supervisor.
Responsible for shift in regard to customer service, policy and procedures in main bank or cage.
Responsible for balance of cage or vault during shift.
Makes appropriate deposits and movement of moneys to/from cage/vault.
Responsible for paperwork and proper documentation of moneys.
Operates assigned bank or window according to procedure.
Ensures proper internal control policies are being followed.
Ensures excellent guest service and satisfaction, resolving disputes when applicable, and adjusting scheduling needs according to customer flow.
Responsible for adhering to and ensuring legal compliance with federal, state, and gaming laws with any and all applicable government agencies.
Oversees money-handling functions and bankroll distribution of other departments, providing assistance where cashiering and credit experiences may be applicable.
Recommends file documentation to include coaching, work history entries, tardiness/absenteeism and superior performance notations, i.e., WOW Bucks
Must have the ability to be firm, yet polite, when necessary.
Must be able to exercise good judgement in adverse situations.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Establishes and recommends procedure changes that ensure proper accountability for guests and employees.
Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.
Other duties as assigned.