Lead Cafe Associate
About The Position
The Lead Cafe Associate position at Cup of Joe’s is the first and last impression for our guests. The Lead cafe associate speaks with every guest on their way in and out of the café, directs traffic, makes sandwiches/salads/specialty coffee drinks and accepts payment for all purchases. The Lead Cafe Associate is also responsible for helping to keep the café stocked with all products, refilling, coffee, soups, grab & go. They complete baking and utility tasks while working on a team. The Lead Cafe Associate Position will be responsible for the providing excellent customer service for our guests while ensuring a clean, fast and friendly café environment. The Lead Cafe Associate is responsible for training of new staff and they are responsible for the cafe in the absence of the supervisor.
Requirements
- Ability to read and understand written instruction
- High School diploma or equivalent preferred
- Two years of previous and progressively more responsible work related experience
- ServSafe certification required
- Certification required as a ServSafe from the City of Paterson or similar food safety certification; must obtain within 1 week of hire and maintain certification
- Ability to assign, distribute and follow up on the work of other employees within the department
- Strong attention to detail and time management
- Friendly attitude & strong customer service skills
Responsibilities
- Speaks with every guest
- Directs traffic
- Makes sandwiches/salads/specialty coffee drinks
- Accepts payment for all purchases
- Keeps the café stocked with all products
- Refilling coffee, soups, grab & go
- Completes baking and utility tasks
- Training of new staff
- Responsible for the cafe in the absence of the supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
