Lead Business Systems Analyst

DTCC Candidate Experience Site • Dallas, TX

74d

About The Position

At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Requirements

• Minimum of 5 years of related experience
• Bachelor's degree preferred or equivalent experience

Nice To Haves

• Prior experience communicating with all stakeholders (technology, clients, finance, integration, operations teams) to engage in discussion, create user stories, and consistently deliver the right products and solutions
• Ability to work in a fast-paced environment and adapt to shifting priorities
• Knowledge of financial services operations and technology; experience in banking, capital markets, or financial operations is a plus
• Skilled in producing clear, structured documentation for technical and business audiences.
• Proven experience managing UAT and ETE testing for enterprise platforms.
• Strong ability to capture user needs and translate them into actionable documentation.
• Effective at coordinating across departments to drive alignment and resolve blockers.
• Capable of creating governance materials and process aids to support organizational standards.
• Proficient in scripting to automate workflows and enhance operational efficiency.
• Experienced in building and maintaining dashboards for data visualization and decision support.

Responsibilities

• Develop and maintain technical documentation, job aids, and governance materials (standards, policies, procedures) to support cross-functional clarity and compliance.
• Lead and manage User Acceptance Testing (UAT) and End-to-End (ETE) testing for Event Management and Observability platforms to ensure system reliability and performance.
• Translate user requirements and journeys into actionable documentation to enhance user experience and system design.
• Facilitate cross-departmental coordination, resolve conflicts, and align teams with strategic goals.
• Produce business analysis artifacts: requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plans.
• Define and document product specifications, user stories, and acceptance criteria, support roadmap prioritization and feature delivery.
• Own and manage the squad backlog; refine and review user stories to ensure readiness and alignment with sprint goals.
• Develop and maintain Power BI dashboards to deliver operational and strategic insights.
• Provide analytical and reporting support using dashboards and scripting to drive data-informed decisions.
• Script automation solutions to streamline documentation, reporting, and testing workflows.
• Participate in all squad ceremonies (sprint planning, reviews, retrospectives) and ensure compliance with risk mitigation and ethical standards.

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees