Lead Business Systems Analyst PA2026CMO-R001

SS&C Technologies•Kansas City, MO

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Role Overview: The Retirement Solutions Organization has a new opportunity for a Senior Business Analyst. In this role, you will focus on new system enhancements and support the implementation of new products for Service Organization outsourcing clients. The Business Analyst will coordinate activities relating to systems enhancements, new product rollouts, and other client initiatives.

Requirements

Bachelor’s degree and 3 years of work-related experience, or master’s degree and 1 year of work-related experience, or 10 years equivalent work-related experience
Advanced PowerPoint Skills
Ability to interact professionally & facilitate meeting with multiple teams and clients at a variety of levels.
Candidate should be a self-motivated, independent, detail-oriented, responsible team-player and exhibit exceptional relationship management skills.
Ability to use Jira, Confluence, Microsoft Project, Smart Sheet, SharePoint, MS team, MS Suite & test suite.
Strong organizational skills
Analyze and document complex business processes, identifying risks and defining solutions
Develop and document complex test cases in collaboration with the broader team
Partner with user base to drive in depth end user testing, gather feedback and incorporate recommendations into future requirements releases
Ensure solutions meet business needs and requirements
Build and maintain relationships with various stakeholders
Partner with stakeholders to complete comprehensive business analysis and requirements documentation
Update, implement and maintain processes
As needed, lead projects with a broad scope
Monitor deliverables and ensure the timely completion of projects

Nice To Haves

Familiarity with the Retirement industry
Ability to be a self starter
Applied analytical and technical experience, excellent problem-solving, communication, and teamwork skills
Data Analysis and data driven decision making experience
Experience with Microsoft Project, Jira, Confluence, Smart Sheet, MS Office Suite , MS Team, SharePoint, DST Connect & TRAC application (5 years minimum)

Responsibilities

Cross-Functional Collaboration: Collaborates with team members from different teams or functions to deliver a product vision or project
Business Process Design: Creates a new process or workflow. Maps the series of repeatable steps that are critical to the given task, to reduce errors and optimize efficiency
Business Requirements Analysis: Recognizes, evaluates, and records the key requirements of a business problem that needs to be resolved or a business objective that needs to be met
Customer Alignment: Aligns the organization's goals and products to the values and needs of its customers
Data Analysis: Quantifies information and sorts it for analysis. Analyzes data which may include investigating and highlighting trends, presenting, reporting on results, and providing conclusions and recommendations. Uses the appropriate tools (e.g., Excel) to conduct the analysis
Data Gathering and Reporting: Uses varied tools, techniques, and processes for gathering and reporting data. Knows which data to collect and what would be useful to report on
Workflow Analysis: Examines an organization or business unit's workflows to improve operational efficiency. Identifies areas of process improvement (e.g., redundant tasks or processes, inefficient workplace layouts, and bottlenecks) in the workflow
Accountability: Takes responsibility for one's actions regardless of outcomes. Feels accountable for the quality and timeliness of an outcome or task
Facilitating: Manages and generates group discussions or meetings. Encourages people to take part and work together more effectively. Helps the group understand or reach their common goal
Problem Solving: Leverages knowledge, previous experience, and skills to identify the crux of an issue and creates a workable solution to resolve problems. Understands verbal or numerical information and how to make reasoned decisions based on this analysis
Advising: Offers recommendations on the best course of action to take and advises to support decision making that leads to delivery of outcomes
Build an Inclusive Environment: Encourage associates to share ideas, speak up, acknowledge and learn from mistakes. Build mutual respect within and across teams that support a sense of belonging
Create Purpose: Connect organizational and team direction to individual goals and motivations, connect team goals to organizational efforts to execute results and deliver measurable success
Deliver Clear Leadership Messaging: Deliver and reinforce individual and group communications with messaging that creates understanding and team accountability for their actions and outcomes
Develop Others: Support, facilitate and advocate for associate development and career growth
Form Business Connections: Create and maintain relationships to support immediate team and business partners