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As a member of the Network Business Process Improvement Team, the Lead Business Performance will facilitate and support the team's process analysis, design and documentation functions for critical Operational Improvement and Transformational initiatives. The Lead BPI is responsible for the analysis of current state processes; identification of operational gaps and needs; translation of gaps and needs into requirements; informing and facilitating solution design; researching alternative solutions; and process documentation as a member of large-scale, multi-project Program Teams. Other responsibilities include providing regular updates to Business Performance leadership, ensuring adherence to plans, troubleshooting partner issues, and identifying and mitigating schedule and scope risks. This role requires proficiency in business analysis, process analysis, design, documentation and project management principles.
