Lead Business Analyst

Mastercard • O'fallon, MO

4d

About The Position

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Business Analyst Overview The Global Business Solution Centre’s Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills. The primary responsibility will be the support of SAP Order Management modules and related tools. The ideal candidate will demonstrate strong leadership skills and strong functional knowledge of SAP Order Management applications.

Requirements

• Bachelor's degree, or Information Systems - or equivalent work experience.
• Minimum 5 years of SAP functional and technical experience/expertise in Order to Cash: pricing, order management, condition contracts, EDI and billing
• Minimum 5 years of experience in SAP projects
• Experience in end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture.
• Minimum of 2 years experience driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live
• Ability to quickly engage and influence business partners – driving change in the organization
• Proficiency with MS Office applications
• Excellent written & verbal communication skills required – with the ability to effectively communicate & develop strong relationships within a multinational organization
• Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects
• Experience leading teams in a Global Delivery model

Nice To Haves

• MBA preferred.

Responsibilities

• Manage system enhancements, projects, strategy, setups & system support for SAP Order Management.
• Deep understanding of managing and fulfilment of Order, pricing, integration of Orders with third-party billing applications, importing data from customer facing application.
• Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed).
• Collaborate with internal technical teams to facilitate/test issue resolution
• Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and/or provide system training as needed.
• Lead evaluation efforts for new products and/or functionality based on business requirements.
• Ensure solution design, configuration and training guides are updated based on application changes or new functionality.
• Complete testing efforts timely related to application patching, upgrades, modifications, etc.
• Create effective business/technical requirements, analysis & documentation for assigned projects.

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
• Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level