Lead Business Analyst

First American • Santa Ana, CA

1d • Remote

About The Position

The Lead Business Analyst supports the execution and operational management of the enterprise BIA to support the Business Continuity/Disaster Recovery (DR) program. This person is accountable for day-to-day BIA operations, coordination of BIA assessment activities, gap tracking, and development of key risk and performance indicators. The Lead BIA Analyst works closely with business units, IT teams, and risk partners to ensure accurate data collection, issue tracking, remediation follow-up, and reporting transparency. This role is critical to maintaining program discipline, data integrity, and regulatory readiness. Desire strong mentor and leadership skills; regularly lead projects / functions / processes and a broad experience for in-depth problem solving and creative solutions; Internal and external interactions are broad and extensive.

Requirements

• Bachelor's degree in business, Information Systems, Risk Management, or related field (or equivalent experience).
• 7+ years of experience such as business continuity, disaster recovery, operational resilience, or technology risk.
• Working knowledge of: RTO, RPO, and MTD concepts Business impact analysis processes Issue tracking and remediation management
• Experience coordinating cross-functional stakeholders.
• Strong analytical and organizational skills.
• Proficiency in reporting tools (e.g., Excel, Power BI, Tableau, or similar).

Nice To Haves

• Experience in financial services or other regulated industries.
• Familiarity with Governance, Risk, and Compliance (GRC) or resilience management platforms such as ServiceNow’s Integrated Risk Management (IRM).
• Exposure to disaster recovery testing programs or operational risk frameworks.
• Professional certification (or progress toward) CBCP, CBCI, or similar.

Responsibilities

• Support enterprise BIA cycles, including workshop facilitation, documentation, and validation of recovery objectives (RTO/RPO/MTD) and dependencies.
• Coordinate BIA inputs for DR scenarios and support end-to-end testing execution and documentation.
• Maintain centralized logs of recovery gaps and remediation plans, track ownership, and target dates.
• Monitor, escalate, and ensure documentation meets audit and regulatory standards.
• Coordinate and validate BIA data submissions across business and IT teams.
• Maintain repositories, evidence libraries, and ensure data accuracy and consistency.
• Support executive, governance, and regulatory reporting processes.
• Develop and manage BIA/DR metrics, dashboards, and trend reporting.
• Support day-to-day execution of the BIA roadmap, stakeholder communications, and milestone tracking.
• Lead cross-functional initiatives, mentor team members, manage risks, and drive process improvements from evaluation through implementation.

Benefits

• First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level