Lead Business Analyst - Information Technology

University of Akron • Akron, OH

90d

About The Position

Serves as primary liaison between the campus community, business units, related third parties and the IT organization in to provide business process solutions to meet departmental and institutional needs. Possess an extensive level of expertise and knowledge of the business unit(s), process improvement and technology solutions promoting process improvement. Analyze business unit operations and functions to identify gaps and deficiencies with unit or institutional processes and evaluate, recommend, implement and support solutions used to automate or improve processes and functions. Supervisory and managerial responsibilities for Business Analysis team.

Requirements

• Requires a relevant Bachelor's Degree.
• Requires a minimum of 4 years’ experience of business or systems analysis and process improvement.
• Experience in defining and eliciting business requirements and testing (prefer 5 years).
• Basic knowledge in defining and documenting business processes.
• An understanding of current general information technology concepts, theories, trends and systems.
• Requires a minimum of 3 years’ supervisory experience preferably with a team of business analysts.
• Strong written and verbal communication skills and the ability to effectively conduct presentations is required.
• Strong organizational skills and attention to detail required.
• Ability to work effectively with all levels of employees.
• Ability to adapt to and manage multiple initiatives simultaneously as well as shifting priorities, demands and timelines.
• Experience in process improvement and change management processes.
• Ability to meet deadlines and work within and across teams.

Nice To Haves

• Experience with Workday support and Workday Student modules preferred.
• Experience with higher education environment preferred.

Responsibilities

• Plan and direct efforts in the redesign, analysis, development, implementation and support of business processes and systems for institution’s business units.
• Lead business process re-engineering teams for complex business process redesign.
• Key liaison between business units and information technology staff for technology solutions and process improvement efforts in support of the business units.
• Translate high-level business requirements into detailed specifications for technology staff.
• Provide status updates, reports and presentation to all relevant stakeholders.
• Overall leader for Business Analysis team defining assignments, priorities and managing work efforts of team.
• Provide goals, mentor, train and measure performance of team.
• Prepare testing plans and design and maintain test scripts for the processes and systems that are supported.
• Conduct testing in support of upgrades and enhancements applied to supported systems.
• Maintain system configurations for business processes.
• Maintain user and training documentation for supported business processes and systems.
• Provide training for primary users of systems and processes that are supported.

Benefits

• Medical, dental, vision insurance.
• Short and long-term disability.
• Life insurance.
• Paid leave of absences including time off for illness, vacation, and maternity or paternity leave.
• Tuition remission for employees and their dependents.
• Flexible Work Arrangement (FWA) options.
• Participation in state retirement systems and alternative retirement options with competitive employer contributions.
• Optional investment opportunities including deferred compensation programs (403(b) and 457(b)).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees