Lead Budtender - Bell Gardens

CD Staffing•Bell Gardens, CA

24d•$18 - $22

About The Position

CD Staffing is excited to partner with Off The Charts (OTC) to find exceptional candidates ready to elevate their careers. Off The Charts is growing, and we're looking for experienced and passionate managers to lead our dynamic team. If you're a knowledgeable connoisseur with the expertise to educate and assist guests with their unique needs, preferences, and budgets while bringing a positive, "CAN DO" attitude, we'd love to hear from you. This is your chance to join a fast-paced, thriving company where expertise and enthusiasm shine every day! Responsibilities: The Lead Budtender will be responsible for overseeing day-to-day operations on sales floor, mentoring the budtender team, and ensuring excellent guest service. As a crucial part of our leadership's team, the Lead Budtender will uphold Off the Chart's high standards, promote a positive work environment, and set the tone for success.

Requirements

2+ years of cannabis industry experience, including budtending.
Previous leadership experience (team lead, supervisor, or similar role).
Knowledge in cannabis
Deep understanding of cannabis strain varieties, their medicinal benefits, and associated laws.
Strong organizational and multitasking abilities.
Proficiency in retail technologies and point-of-sale (POS) systems.
Excellent customer service, communication, and problem-solving skills.
Analytical mindset with the ability to assess data, track trends, and implement data-driven decisions.

Responsibilities

Ensure all guests are greeted upon arrival and departure with professionalism and enthusiasm.
Maintain advanced-level product knowledge and stay updated on the latest cannabis trends.
Answer detailed guest questions about cannabis strains, their effects, medicinal uses, and safe consumption methods.
Educate staff and guests on products while ensuring compliance with industry standards and regulations.
Coach and mentor budtenders to ensure exceptional performance and engagement.
Oversee accurate processing of payments and proper use of the Point of Sale (POS) system.
Ensure the sales floor is clean, organized, well-stocked, and compliant with company policies.
Address and resolve guest concerns or staff issues promptly and professionally.
Support management in ensuring smooth daily operations, including delegating tasks as needed.
Enforce compliance with age and identification verification requirements.
Report to management regarding operational updates, issues, and opportunities for improvement.
Perform additional tasks and responsibilities as assigned by management.