Lead Budtender

Phat Panda•Springfield, MA

1d•$19•Onsite

About The Position

KUR Retailers LLC is looking for Lead Budtenders to join our team at our brand new Embr Dispensary in Springfield, MA! This is a full-time position with a schedule to include weekends and holidays. A Lead Budtender is expected to work five eight-hour shifts per week and must be available weekends, weekdays, evenings, and holidays. The pay is $19/hour plus tips. A successful Lead will be able to provide product information to all customers and team members. A Lead goes above and beyond to meet or exceed company standards, achieve team sales goals, and meet or exceed our customers expectations. By achieving these standards, it allows customers to have confidence and loyalty to our brand with you as the team leader. The Lead is also required to maintain strict inventory and cash controls with each point of sale to prevent diversion and ensure complete compliance with State and Local requirements. The Lead also has access to restricted areas to assist the inventory team.

Requirements

Lead or Supervisor experience minimum of 2 years.
Must be 21 years of age or over
Excellent Customer Service Skills
Excellent Communication
Attention to Detail
Precise Math Skills
Organizational Skills
Multi-task Oriented
Stress Management/Composure
Must submit and pass a Department of Criminal Justice criminal background check (LiveScan)
Have a valid California Medical Recommendation and a valid California ID
Must be 21 years or older
Knowledge of marijuana strains, edibles, extracts and other current products on the market
Authorization to work in the United States
Must be able to stand/walk for up to 8 hours at a time.
Must be able to lift at least 50 pounds safely and properly.
Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising.
Ability to carry boxes, products, and other necessary store related items.
Ability to regularly perform store maintenance items: sweep, mop, vacuum, empty trash, maintain all areas of business including back stockroom, employee lunchroom, restrooms.
Ensure excellent experience for every guest by providing unmatched customer service, starting with: sincerely welcoming every guest in a timely fashion, maintaining outstanding standards in words, actions and all visual presentations.
Demonstrate and share solid product knowledge in order to accommodate every customer to the best of our ability.
Be personally available to all customers to communicate and identify their needs and address their questions and concerns.

Nice To Haves

Preferred Budtending experience inside a dispensary
English/Spanish speaking

Responsibilities

Opening & closing team member drawers
Opening & closing storefront
Leads budtending team
Coordinating breaks & communication between shifts
Keep up to date on and ensure all local, state and Bureau of Cannabis Control regulations are maintained at all times
Actively assists in inventory or sales positions
Works closely with management
Maintain proper cash handling procedures at all times
Ensure POS counters are ready to go when dispensary opens
Assist with running side work, stocking and cleaning during any and all downtime
Maintain fully stocked and clean POS counters at all times
Ensure opening and closing cleaning and organization is completed
Participate in periodic staff cleanings and meetings
Ensure all guests are greeted as they arrive and when they depart
Provide all customers (external and internal) with excellent customer service
Inform Inventory and Management if any product inventory is running low
Ensure each customer receives your full attention during their transaction
Ensure you are on time for each and every shift
Handles customer disputes, price corrections & sales floor inventory
Maintaining product visuals
Keep all personal items off the sales floor at all times
Be knowledgeable about everything and anything cannabis related
Be knowledgeable of any and all specials
Read industry publications to keep up-to-date on trends
Ensure you and your uniform/clothing are clean and professional and you have all tools at your station prepared for your shift
Perform other duties or projects as assigned by any other Shift Lead, Supervisor or Manager
Other Duties as necessary or assigned