Lead Bartender

Delmonte Hotel Group • Chattanooga, TN

217d

About The Position

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Bartender Lead. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you!

Requirements

• 3 to 6 months related experience; One year certificate from college or technical school; or equivalent combination of education and experience.
• Exceptional customer service skills.

Responsibilities

• Assist in the training, supervision and support of all bar and catering associates providing exceptional guest service.
• Perform opening and closing sidework per checklists.
• Greet customers, answer questions, and make suggestions regarding drinks and menu items.
• Take drink orders from customers or Servers. Prepare cocktails in accordance with standard beverage recipes.
• Take food orders from guests and submit to kitchen for preparation.
• Properly record all sales transactions and secure accurate payment.
• Wash glassware as needed.
• Familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu.
• Assist the managers in directing, training and mentoring all bar and catering associates.
• Assist in maintaining proper shift coverage including covering meal breaks and call offs.
• Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
• Ensure all sidework is completed daily in accordance with checklists.
• Open and close shifts making cash drops as necessary.
• Ensure proper cash control procedures are followed.
• Ensure all brand standards are followed.
• Ensure food sanitation and proper food handling standards are being followed.
• Assist in ensuring effective departmental communication through logs, daily stand up meetings, BEO meetings and monthly department meetings.
• Coordinate the details of each event such as number of persons expected, display space desired, and food service schedule with the appropriate management and staff.
• Ensure the proper set-up, break down and safe storage of all dining tables, service stations and bars.
• Ensure banquet rooms are set up according to event order and desires of group.
• Ensure proper tabulation of banquet checks and that checks are reviewed with guests.
• Ensure food quality and service standards are being maintained.
• Assist with a variety of administrative tasks including maintaining an accurate inventory of supplies, processing guest billing issues, and handling any accounting and purchasing functions.
• Provide guests with information pertaining to available services and hours of the hotel and surrounding areas.
• Assist in maintaining the cleanliness of the Lounge and surrounding areas.

Benefits

• Competitive pay
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed