Lead Bartender

HCW HospitalityChandler, AZ
18d$20

About The Position

The Lead Bartender delivers exceptional bar experiences while guiding the bar team through smooth, consistent service. You’ll craft high-quality beverages, set the tone behind the bar, and help create an energetic, welcoming atmosphere for every guest. This role blends hands-on service with leadership to keep the bar running efficiently and with intention.

Requirements

  • Mixology experience required, mixology certification preferred.
  • Deep understanding of a cocktail lounge guest experience and service.
  • Progressive hospitality leadership experience.
  • Strong bartending experience with deep knowledge of cocktails, spirits, beer, and wine.
  • A talent for creating memorable guest experiences and maintaining a warm, positive energy behind the bar.
  • Leadership skills that show up in coaching, communication, and a calm presence during busy service periods.
  • Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment.
  • A commitment to HCW’s values—Excellence, Passion, Community, Innovation, Empowerment, and Attention to Detail.
  • A genuine team-player mindset that supports collaboration across all departments.

Responsibilities

  • Create a welcoming, energetic bar atmosphere that makes every guest feel at home.
  • Prepare and serve cocktails, beer, wine, and specialty beverages with accuracy, consistency, and attention to detail.
  • Lead by example during service, ensuring high-quality execution, cleanliness, and adherence to all beverage standards.
  • Assist with training bartenders and barbacks to uphold HCW’s service expectations and operational procedures.
  • Maintain accurate inventory levels; complete regular counts and communicate needs proactively.
  • Monitor bar profitability by reducing waste, controlling pours, and supporting cost-awareness across the team.
  • Stay current on beverage trends and contribute creative ideas for new cocktails, menus, and specials.
  • Build relationships with guests, handling concerns with professionalism and ensuring issues are resolved quickly.
  • Ensure compliance with all alcohol service laws, safety policies, and sanitation procedures.
  • Support smooth communication with the Food & Beverage Manager and service teams to enhance guest flow and service quality.
  • Take on additional duties as assigned by management to support the smooth operation of the hotel.
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