Lead Barista - We Scream Ice Cream & Coffee Shop
About The Position
đŚâ Lead Barista (Coffee + Ice Cream) â Bring the Energy, Lead the Experience! Job SummaryDo you love coffee, ice cream, and creating memorable moments for people? Weâre looking for a Lead Barista whoâs ready to step up, lead by example, and keep the good vibes flowing behind the counter. In this role, youâll be the go-to person on shiftâguiding the team, supporting daily operations, and making sure every guest leaves happier than when they walked in. Whether youâre crafting the perfect latte, building an over-the-top waffle cone, or coaching a teammate, youâll help create an experience our guests come back for again and again. ⨠What Youâll Do Create Amazing Guest Experiences Welcome every guest with a friendly, upbeat attitude Take orders and make thoughtful recommendations Craft coffee drinks, shakes, floats, and ice cream creations with care (and a little flair!) Customize orders to make every guest feel special Lead the Shift Set the tone by leading with positivity, urgency, and teamwork Help direct the flow of the shift and keep things running smoothly Communicate priorities clearly so the team stays on track Jump in wherever neededâno task is too big or too small Train & Support the Team Coach team members using training tools and best practices Help new hires learn the ropes and feel confident Motivate and encourage teammates to do their best work Foster a fun, supportive, team-first environment Keep Things Running Smoothly Handle cash register and transactions accurately Restock ice cream, toppings, coffee supplies, and guest essentials Maintain a clean, organized, and welcoming space Monitor product quality and ensure everything meets our standards Own the Experience Resolve guest concerns quickly and professionally Lead by example when it comes to service, safety, and cleanliness Help create a space guests loveâand a team that loves working there đ What Weâre Looking For Previous barista, food service, or cashier experience preferred Leadership or shift lead experience is a big plus Strong communication and people skills Ability to multitask and stay cool in a fast-paced environment A positive attitude and team-player mindsetđŞ Physical & Scheduling Requirements Ability to stand for extended periods Flexible availability (early mornings, evenings, weekends, and holidays) Comfortable handling a variety of tasks throughout each shift đ Why Youâll Love It Here Fun, high-energy work environment Opportunity to grow into higher leadership roles Work with a team that feels more like a crew Spend your days around coffee, ice cream, and happy people If youâre ready to lead, create great experiences, and have fun doing itâweâd love to meet you. Apply today!
Requirements
- Previous barista, food service, or cashier experience preferred
- Leadership or shift lead experience is a big plus
- Strong communication and people skills
- Ability to multitask and stay cool in a fast-paced environment
- A positive attitude and team-player mindset
- Ability to stand for extended periods
- Flexible availability (early mornings, evenings, weekends, and holidays)
- Comfortable handling a variety of tasks throughout each shift
Nice To Haves
- Current food handler's card preferred
- Prior cashier experience a plus
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Available to perform many different tasks within the store during each shift
Responsibilities
- Welcome every guest with a friendly, upbeat attitude
- Take orders and make thoughtful recommendations
- Craft coffee drinks, shakes, floats, and ice cream creations with care
- Customize orders to make every guest feel special
- Set the tone by leading with positivity, urgency, and teamwork
- Help direct the flow of the shift and keep things running smoothly
- Communicate priorities clearly so the team stays on track
- Jump in wherever needed
- Coach team members using training tools and best practices
- Help new hires learn the ropes and feel confident
- Motivate and encourage teammates to do their best work
- Foster a fun, supportive, team-first environment
- Handle cash register and transactions accurately
- Restock ice cream, toppings, coffee supplies, and guest essentials
- Maintain a clean, organized, and welcoming space
- Monitor product quality and ensure everything meets our standards
- Resolve guest concerns quickly and professionally
- Lead by example when it comes to service, safety, and cleanliness
- Help create a space guests loveâand a team that loves working there
Benefits
- Fun, high-energy work environment
- Opportunity to grow into higher leadership roles
- Work with a team that feels more like a crew
- Spend your days around coffee, ice cream, and happy people
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
