Lead Barista - Starbucks - Hilton Tampa Downtown
About The Position
A lead barista is a professional who provides excellent customer service and has in-depth knowledge of coffee equipment, products, and menu items. They interact with customers, answer questions, make recommendations, and prepare beverages according to established standards. Additionally, they may oversee coffee shop operations, manage staff, handle cash transactions, and maintain cleanliness. Responsibilities include training other baristas, processing transactions, following recipes, and delivering excellent customer service. Here are some perks you can enjoy when joining our team Access to your pay when you need it through DailyPay Career growth & development The Go Hilton travel discount program Competitive wellness benefits Team Member Resource Groups Recognition and rewards programs And so much more
Requirements
- Take initiative and act as a role model
- Enjoy working as a team and motivating others
- Understands how to create a great customer service experience
- Has a focus on quality and takes pride in their work
- Is confident in leading, deploying and guiding others
- Is open to learn new things
- Is experienced with responsibilities like cash handling and store safety
- Can keep cool and calm in a fast-paced, energetic work environment
- Has excellent communication skills
- Demonstrates Hospitality, Integrity, Leadership, Teamwork, and Ownership
- Demonstrates Quality, Productivity, Dependability, Customer Focus, and Adaptability
Responsibilities
- Provide excellent customer service
- Have in-depth knowledge of coffee equipment, products, and menu items
- Interact with customers
- Answer questions
- Make recommendations
- Prepare beverages according to established standards
- Oversee coffee shop operations
- Manage staff
- Handle cash transactions
- Maintain cleanliness
- Train other baristas
- Process transactions
- Follow recipes
- Deliver excellent customer service
Benefits
- Access to your pay when you need it through DailyPay
- Career growth & development
- The Go Hilton travel discount program
- Competitive wellness benefits
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
