Lead Barista

Hersha Hospitality Management LP•Boston, MA

29d

About The Position

Overview Opportunity: Lead Barista Provide quality barista services in accordance with established guest service and sustainability standards. Potential Career Path Host or Hostess – Guest Service Agent Essential Job Functions Train, assign, and direct deli attendants work. Have full knowledge of menu items, garnishes, contents and preparation methods. Consistently offer professional, friendly and engaging service. Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders. Bus coffee cart areas and tables. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. Ensure that appliances are turned on/off at the appropriate times. Stock and maintain work areas. Take orders, input orders into POS system, collect payment and prepare orders. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank. Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management.

Requirements

High School diploma or equivalent.
Customer service experience preferred.
Previous Barista experience.

Responsibilities

Train, assign, and direct deli attendants work.
Have full knowledge of menu items, garnishes, contents and preparation methods.
Consistently offer professional, friendly and engaging service.
Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders.
Bus coffee cart areas and tables.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.
Ensure that appliances are turned on/off at the appropriate times.
Stock and maintain work areas.
Take orders, input orders into POS system, collect payment and prepare orders.
Clean dishes, utensils, work areas, tables and equipment throughout the day.
Obtain change required for expected business level.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank.
Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.