Lead Barista & Student Program Supervisor

City of Hurst.•Hurst, TX

36d•Onsite

About The Position

The Lead Barista & Student Program Supervisor supports the daily operations of a City-owned coffee shop located in Hurst while advancing a collaborative workforce development partnership between the City of Hurst and HEB ISD. The program provides hands-on job training and real-world employment experience for students participating in culinary and special education programs in HEB ISD. This position performs advanced barista duties and provides shift-level leadership, operational support, and mentoring for student employees. The Lead Barista & Student Program Supervisor helps maintain high standards of customer service, safety, and product quality while fostering a structured, supportive, and inclusive learning environment. This position is responsible for staff training, supervising shifts, coordinating inventory, and supporting opening and closing procedures. This role serves as a positive role model by reinforcing professional workplace behaviors, including communication, teamwork, accountability, and customer engagement, while supporting student development and program success.

Requirements

High school diploma or equivalent.
Previous barista, food service, or café experience is required.
Must obtain and maintain all required food handling and food safety certifications in accordance with local and state regulations.
Must have reliable communication and the ability to maintain regular and punctual attendance.
Must have reliable transportation and flexibility to work assigned shifts.
Must pass a pre-employment drug screen.
Must pass a criminal background check and credit check.
Must have a valid Texas driver’s license with an acceptable driving record as defined by City policy.

Nice To Haves

Previous lead or supervisory experience is preferred.
Experience working with youth, students, or workforce development programs is preferred.

Responsibilities

Prepares and serves coffee, espresso beverages, and light food items in accordance with established recipes and quality standards.
Delivers professional, courteous customer service and maintains a welcoming environment for guests.
Assists with opening and closing procedures, including cash handling, cleaning, and equipment operation.
Maintains cleanliness and organization of work areas, equipment, and dining spaces in compliance with health and safety regulations.
Monitors inventory levels, restocks supplies, and communicates operational needs to management.
Operates café and kitchen equipment safely and in accordance with established procedures.
Provides shift supervision and serves as a point of contact for routine operational or customer service issues.
Assists with training and onboarding of student employees in barista skills, food safety, and workplace expectations.
Mentors student participants and models professional workplace behaviors, including punctuality, teamwork, and communication.
Supports a safe, structured, and inclusive environment for students with diverse learning needs.
Collaborates with City staff, educators, and program partners to support student development and program success.
Maintains sanitation and food safety standards consistent with local health department regulations.
Follows production guidelines, cleaning schedules, and established operational procedures.
Communicates effectively with supervisors and coworkers to ensure consistent service delivery and operational continuity.
Adheres to Hurst’s Code of Ideals and The Hurst Way, fostering positive employee relations and professionalism.
Performs related duties as directed when such duties are logical and appropriate.
Regular and timely attendance are required for this position.
Interacts professionally and respectfully with the public, coworkers and program participants.