About The Position

Join us and inspire every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks 'partners.' Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks Lead Barista, you’ll be a role model for the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

Requirements

  • Customer service experience in a retail or restaurant environment - 1 year.
  • Maintain regular and consistent attendance and punctuality.
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays.
  • Meet store operating policies and standards.
  • Six (6) months of experience in a position that required constant interaction with customers.
  • Prepare and coach the preparation of food and beverages to standard recipes.
  • At least six (6) months of experience delegating tasks to other employees.

Nice To Haves

  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to build relationships.

Responsibilities

  • Lead each shift and work alongside a team of baristas.
  • Deliver quality customer service and expertly crafted products.
  • Positively influence and guide team members.
  • Maintain an encouraging team environment.
  • Grow leadership skills and act as a role model.
  • Handle cash and ensure store safety.
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