Lead Banquet Houseperson

O'Reilly Hospitality Management LLC • Wichita Falls, TX

3h • Onsite

About The Position

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance 
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Lead Banquet Houseperson
Location: Delta by Marriott, Wichita Falls

Requirements

• Proficient with Microsoft Office suite (Word, Excel.)
• Pleasant, polite manager who maintains a neat and clean appearance.
• Ability to motivate team members to work as a team to ensure that food and service meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Strong leadership, management, organizational and communication skills.
• The ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• The ability to deliver results.
• The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
•  The ability to multitask and prioritize.
• High school diploma/GED.
• 2 years’ experience in a supervisory leadership role.

Nice To Haves

• 1-year hospitality or banquet experience preferred.

Responsibilities

• Makes sure that all work assignments and instructions are followed and completed.
• Assigns required help and delegates the banquets team on work expectations for banquets.
• Meets with function group leaders to determine any last minute changes and discuss various set-up arrangements.
• Ensures that all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting.
• Complies with all guest needs for additional equipment and supplies and conveys the additional charge to the guest. Notifies supervisor to add to the guest check.
• Displays world-class guest service skills in adherence to OHM and brand standards.
• Ensures proper service to clients during the banquet.
• Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
• Freshens all meeting rooms during meal breaks by changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
• Assists with meal service and breakdown as needed.
• Ensures that the proper cleaning of all equipment after function is completed.
• Assists in getting the banquet guest check signed and turned into the front office for proper posting.
• Follows all energy conservation guidelines as well as safety procedures.
• Ensures the proper handling of all equipment and supplies.
• Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
• Takes the initiative to greet guests in a friendly and warm manner.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Performs other related duties as required.
• Embraces O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Performs other duties and responsibilities as required or requested.

Benefits

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees