Lead Auto Service Advisor

All-Pro Fleet Services•White City, OR

23d•$22 - $30•Onsite

About The Position

Join All-Pro Fleet Services as a Lead Auto Service Advisor and enjoy a consistent schedule from 8 AM to 5 PM, allowing you to maintain a healthy work-life balance while helping our customers with their automotive needs. As a Lead Auto Service Advisor, you become the face of exceptional customer service, greeting each client with a warm smile that instantly makes them feel at ease. You expertly manage the day's flow by scheduling jobs precisely and crafting detailed estimates that empower clients to make informed decisions about their vehicle care. Working closely with our skilled technicians, you ensure clear communication between customers and the team, fostering trust and confidence. Your organizational skills shine as you efficiently manage work orders, ensuring timely and high-quality repairs. Beyond mastering these tasks, you'll also have the opportunity to grow into a general manager position, advancing your career and taking on a leadership role in our thriving company.

Requirements

7+ years of experience in service writing, with 10+ years being ideal
Experience working with auto, tire, and commercial vehicle repair businesses
Experience in general repair, commercial fleet maintenance, and/or fast-paced commercial tire repair facilities
Strong customer service skills
High-performing oral and written communication skills
Ability to set and drive weekly/monthly sales goals throughout All-Pro Fleet Services
Ability to authorize repairs for multiple fleet repair technicians
Ability to understand and drive results concerning technician efficiency and scheduling repair orders