Under Armour-posted 2 months ago
$18 - $20/Yr
Part-time • Entry Level
Riverhead, NY
5,001-10,000 employees

The Lead Associate, Footwear is responsible for the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead Associate, Footwear maximizes footwear sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times. This role supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour.

  • Provide an exceptional customer service experience that is unique to Under Armour
  • Bring out the best in each customer by suggesting the right footwear based on their needs
  • Coach fellow teammates on footwear products and best-selling practices
  • Stock, straighten and clean the store
  • Assist in fulfilling omnichannel orders
  • Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures
  • Promote core & seasonal products to athletes by incorporating knowledge into selling process
  • Provide feedback on store operations to the Store Leadership
  • Maintain merchandising standards and support execution of floorsets
  • Operate within UA policies and procedures communicating risk to Store Leadership when necessary
  • Perform operational and cash processes in line with company guide and training
  • Adhere to Under Armour’s dress code and attendance policies
  • Collaborate with teammates to meet or exceed store goals
  • At least 18 years old
  • 1-year previous retail experience
  • High School education or equivalent
  • Availability to work a flexible schedule, including holidays, nights, and weekends
  • Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
  • Strong communication skills
  • Ability to perform essential functions of the role
  • Previous experience selling footwear in a retail environment
  • Generous teammate discount
  • Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
  • Work-Life Assistance Program to support health, personal, family or work-related challenges
  • High-energy environment, working alongside people who appreciate the power of a team
  • Opportunities for professional development and advancement
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