Lead ASL Medical Interpreter

Equiti Group

6d•Hybrid

About The Position

We are seeking a highly skilled and motivated ASL Lead Interpreter to join our healthcare video remote interpreting (VRI) team in a Designated Interpreter (DI) capacity. This hybrid role combines direct interpreting support for a designated Deaf professional with leadership and administrative duties across the broader ASL interpreting team. The ideal candidate will deliver consistent, high-quality interpretation while supporting team operations, mentoring interpreters, and upholding service standards.

Requirements

Bachelor’s degree preferred or equivalent professional experience in interpreting.
3–5 years of medical interpreting experience using American Sign Language.
Minimum 2 years of supervisory or leadership experience, ideally in a healthcare or language services setting.
Deep knowledge of Deaf culture and professional interpreting standards.
Comfortable using VRI platforms and interpreting technology.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to handle high-stakes conversations with professionalism and discretion.
Hybrid position: primarily remote with potential on-site responsibilities as needed.
Flexible schedule including evenings, weekends, and holidays.
Fast-paced healthcare environment with prolonged video interpreting periods.
Frequent video meetings, platforms, and screen-based tasks.
Must have a HIPAA Compliant Workspace (i.e., Chair, Desk, and a backdrop in color Chroma Blue)
You must use a professional backdrop of a Chroma Blue color that shall have no variations within the camera view.
Must have a dedicated high-speed, private, and secure internet connection: The device must be connected directly to the router via ethernet cable. Minimum download speed 10 Mbps / Minimum upload speed 10 Mbps.
Headphones: Use a noise-cancelling, USB-wired headset with a built-in microphone (Note: Wireless/Bluetooth headphones unacceptable).
Must have a Web Camera (i.e., USB video camera with integrated H.264 hardware or a built- in video camera with 720p or higher resolution).
Dress code: Dress professionally and wear solid colors.

Nice To Haves

Prior experience as a Designated Interpreter strongly preferred.

Responsibilities

Designated Interpreter Role Serve as the primary interpreter for a Deaf staff member or executive, ensuring access to all daily communication, including meetings, trainings, and one-on-one interactions.
Develop strong rapport and contextual knowledge to provide consistent, accurate interpretation tailored to the designated individual’s preferences and communication style.
Support communication in a variety of internal and external contexts, including high-level meetings, presentations, and decision-making discussions.
Maintain confidentiality and uphold professional boundaries at all times.
Interpreting Services Provide high-quality ASL video remote interpreting services for healthcare appointments and encounters.
Interpret during complex medical interactions, maintaining linguistic accuracy and cultural sensitivity.
Work flexible hours, including evenings, weekends, holidays, and on-call assignments as required.
Leadership & Administration Supervise, coach, and mentor ASL interpreter team members.
Assist with recruiting, interviewing, and onboarding of new interpreters.
Manage interpreter scheduling to ensure full coverage, including 24/7 shifts.
Serve as an escalation contact for interpreting concerns or platform issues.
Represent the ASL team in internal meetings and cross-departmental collaboration.
Quality Assurance & Training Monitor interpreting sessions for quality assurance, adherence to HIPAA, and healthcare communication standards.
Lead ongoing training initiatives, especially focused on medical terminology and interpreter ethics.
Document and report performance issues; recommend and implement corrective actions as needed.
Promote a culture of growth, professionalism, and accountability.