Lead Applications Programmer/Analyst

Memorial Hermann Health System

1d•Onsite

About The Position

At Memorial Hermann, the Lead Applications Programmer/Analyst is responsible for expert programming of complex computer applications and systems, supporting development projects and business objectives within a large, complex corporate Information System. This role requires knowledge of mainframe, minicomputer, or microcomputer operations, equipment, operating systems, development tools, and methodologies. The Lead Application Programmer Analyst reports to the Manager and provides leadership to other Application Programmer Analysts. The position involves applying technical skills to ensure efficient, effective, and consistent delivery of high-quality services, aligning with Memorial Hermann’s values and goals, including active participation in Partners In Caring, Customer Service, and Continuous Quality Improvement programs. Specifically, this role leads the development, support, and optimization of complex applications and reporting solutions for provider credentialing and business operations across Memorial Hermann Medical Group. It combines advanced technical expertise with functional knowledge of provider data, credentialing workflows, and reporting tools like Crystal Reports and SQL. The Lead serves as a technical lead, collaborating with stakeholders to translate business needs into system solutions, supporting system integrations (including Salesforce), and ensuring data accuracy during system transitions and vendor implementations.

Requirements

Bachelors degree
Two (2) years of industry experience or 6 years of industry experience in lieu of degree
Advanced Programming knowledge and skills
Experience in leading projects
Demonstrates broad and insightful technical knowledge and strong problem solving abilities
Experience leading and mentoring team members and other programmers
Demonstrated, through exceptional planning and organizational skills, a record of bringing tasks and projects to successful conclusion
Exceptional communications skills
Good interpersonal skills
Candidates to be local to the Houston area

Nice To Haves

Experience with Crystal Reports and SQL for reporting and data analysis
Working knowledge of Salesforce and credentialing workflows
Experience with APIs and scripting tools such as PowerShell
Strong understanding of data structures, integrations, and system implementations
Ability to translate business needs into technical solutions and support system transitions

Responsibilities

Performs advanced design, coding, debugging, testing and implementation tasks for the more complex computer programs and systems, leading other programmers when required.
Leads the processing and completion of service requests/projects according to established schedules and timeframes.
Maintains an effective level of coordination on assigned projects.
Translates user and department information needs into technical solutions.
Addresses and resolves user issues and develops an understanding of user terminology.
Provides customer support to both internal and external customers.
Acts as an advocate for enforcing technical, programming and application standards.
Serves as a primary team contributor and sets team participation example for others.
Develops an understanding of ISD solution segments.
Develops and implements program documentation.
Conducts meetings.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.