Lead Applications & IT Systems

BHP Career Portal

2d • Hybrid

About The Position

The Lead, Applications & IT Systems is accountable for the end‑to‑end performance, stability, and lifecycle of Potash’s business applications. This role provides strategic direction, technical leadership, and operational oversight to ensure applications are reliable, secure, cost‑effective, and continuously improved in alignment with BHP’s technology strategy and operational needs.

In this role, you will:

Lead end‑to‑end application management, including support (L1–L3), stability, performance, incident/problem/change management.
Ensure secure, reliable, and high‑performing systems through proactive monitoring, risk mitigation, and governance.
Own the full lifecycle of mining applications—strategy, design, build, operations, optimisation, upgrades, and decommissioning.
Identify opportunities to simplify, consolidate, and modernise applications to enhance performance, reduce cost, and improve user experience.
Set strategic direction for the application portfolio, ensuring alignment with business plans and enterprise architecture.
Lead cross‑functional technical issue resolution to minimise operational impact.
Manage vendor partnerships, ensuring SLA compliance, performance quality, and value for money.
Lead, mentor, and develop a high‑performing team, driving capability uplift and accountability.
Establish and monitor KPIs, dashboards, and performance targets, proactively addressing gaps and risks.
Work LocationDowntown, Saskatoon office. 40 hours per week. Hybrid working (flexible, shared workstations and a combination of office and work from home) is standard for BHP. This position will require regular travel to the Jansen Mine Site.
The roster schedule may be adjusted based on business requirements or as operations progress.

Requirements

• Tertiary qualifications in Technology, Business Systems, Engineering or Trade equivalent.
• Experience with IT management software (e.g. ServiceNow)
• Deep experience leading application support and application management functions in a complex, operationally‑critical environment.
• Strong understanding of ITIL-aligned service delivery, including incident, problem, change, and configuration management.
• Experience managing full application lifecycles, including upgrades, integrations, testing cycles, and end‑of‑life transitions.
• Ability to assess technical debt, system risk, architecture alignment, and opportunities for simplification.
• Proficiency with service management tools such as ServiceNow, monitoring technologies, and operational analytics.
• Ability to effectively lead the team, provide direction, delegate tasks and
• Demonstrated ability to lead teams, influence cross‑functional stakeholders, and negotiate outcomes in a highly matrixed organisation.
• Skilled at translating technical concepts into actionable business insights, enabling informed decision‑making.
• Proven success working with operational leaders in a high‑stakes, time‑sensitive environment.

Nice To Haves

• Strong experience with vendor and contract management practices & processes.

Responsibilities

• Lead end‑to‑end application management, including support (L1–L3), stability, performance, incident/problem/change management.
• Ensure secure, reliable, and high‑performing systems through proactive monitoring, risk mitigation, and governance.
• Own the full lifecycle of mining applications—strategy, design, build, operations, optimisation, upgrades, and decommissioning.
• Identify opportunities to simplify, consolidate, and modernise applications to enhance performance, reduce cost, and improve user experience.
• Set strategic direction for the application portfolio, ensuring alignment with business plans and enterprise architecture.
• Lead cross‑functional technical issue resolution to minimise operational impact.
• Manage vendor partnerships, ensuring SLA compliance, performance quality, and value for money.
• Lead, mentor, and develop a high‑performing team, driving capability uplift and accountability.
• Establish and monitor KPIs, dashboards, and performance targets, proactively addressing gaps and risks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed