Application Support Engineer will be supporting internal and external customer base of Intel Foundry, focusing on Standard Cell Libraries. The responsibilities will include: Timely resolution of customer issues, including replication, debug and managing interactions with customers and IP developers to fully understand the issue, work arounds and solutions. Developing great working relationships with customers and RnD teams. Understanding of the competitive landscape and proactive identification of gaps in the FIP offering and proposing solutions to address such gaps. Helping customers boost productivity. Identification, prioritization of customer requirements and collaboration with Customer Account Management and RnD functions on developing FIP roadmap and delivering solutions. Proactive contribution to customer facing and internal documentation and technical training materials. Developing technical presentations, app notes and assisting customers in FIP evaluation. Influencing RnD and QA team on ensuring continuous improvement of FIP collateral quality.