Lead Application Engineer
About The Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.
Requirements
- A bachelor/master’s degree with 7+ years of working experience or a doctor’s degree with 5+ years of working experience in R&D or application engineering field
- Education in engineering or material science discipline is required
- Direct customer support experience is required
- Knowledge of circuit board encapsulant products and surface mount technology are required
- Demonstrated direct customer engagement skills are also required
- This role requires close collaboration with cross-functional teams globally
- This role also needs to provide global on-site support at Henkel's customers as needed
- In addition, the individual needs to travel up to 25% globally, covering all Henkel’s consumer electronics manufacturing customers
Nice To Haves
- Experience in material handling such as dispensing and printing is a plus
- Knowledge of statistical analysis using MinTab and/or JMP is desirable
- Demonstrated ability in working with a cross functional Sales/Product Development/Marketing team is highly desirable
- Knowledge of liquid application equipment and process are highly valued
Responsibilities
- supporting board level encapsulant application development and customers field service needs
- acts as the interface between field and lab in capturing and translating customers’ needs for new applications and products
- design and administration of internal screening evaluations of developmental and commercialized products
- optimization of material assembly processes
- direct interaction with customers to troubleshoot and solve product and process related problems
- close collaboration with cross-functional teams globally
- provide global on-site support at Henkel's customers as needed
- working with Lab-Application Engineering personnel to bridge customer needs
- working directly with the customers on technical support
Benefits
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
