Ferguson-posted 3 months ago
$24 - $39/Yr
Full-time
Duluth, MN
5,001-10,000 employees
Merchant Wholesalers, Durable Goods

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths.

  • Provide support to the other installation teams
  • Observe installations and provide feedback as part of the installers ongoing training
  • Help resolve claims and customer issues
  • Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders
  • Maintain accountability for the cleanliness and organization of the company trucks
  • Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
  • Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
  • Partner with Area Installation Manager to implement constructive ideas for improvement of the program
  • Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed
  • Be responsible for providing driver duties and responsibilities
  • Prior experience with construction, kitchen, plumbing or home appliance products or installations, highly preferred
  • Valid state issued license is required
  • Must be at least 21 years of age
  • Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card
  • Proven leadership experience preferred
  • Excellent customer service and communication skills
  • Document detailed job notes in a clear and concise way
  • Ability to read and understand product specifications and project plans is highly preferred
  • Outstanding attention to detail and ability to coordinate and prioritize work
  • Organization, time management, and problem solving skills
  • Self-starter, critical thinker, and self-sufficient
  • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)
  • Pre-employment drug and background screening required
  • Competitive compensation
  • Incentive bonus potential
  • Safe Driver incentive
  • Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
  • 401(K) Retirement Savings Plan with company match
  • Paid time off (vacation, sick, personal, holiday, and parental leave)
  • Employee Assistance Programs
  • Associate discounts
  • Community involvement opportunities
  • Opportunities for growth and advancement both professionally and financially
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