Lead Analyst

Altice USA • New York, NY

295d • $170,373 - $180,373

About The Position

Optimum Media, LLC seeks a Lead Analyst to analyze customer churn dynamics using statistical methods and predictive modeling. The position is focused on leveraging data to enhance customer retention and improve overall save rates through data analysis and optimization techniques.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 4 years of experience with data analytics, statistical analysis, predictive modeling, and data visualization techniques.
• 4 years of experience with SQL for complex data querying, manipulation, and analysis.
• 4 years of experience with relational databases such as PostgreSQL, GCP, and Oracle.
• 4 years of experience with data storytelling.
• 2 years of experience with Python programming for data analysis.
• 2 years of experience with analytical and business intelligence software including Tableau.
• 2 years of experience in managing data analytics projects from conception to delivery.

Responsibilities

• Identify data patterns and root causes, and facilitate targeted intervention strategies.
• Generate actionable reports and analytics for internal and external stakeholders.
• Identify and prioritize opportunities for reducing Average Revenue Per User (ARPU) erosion.
• Develop and implement data-driven strategies to enhance customer retention.
• Craft and deliver data-driven presentations that communicate findings and strategic recommendations.
• Build and guide a high-performing team of data analysts towards best-in-class analytical practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree