Lead Analyst, Revenue Assurance

Delta Utilities Services • New Orleans, LA

1d

About The Position

The Lead Analyst, Revenue Assurance is responsible for ensuring accurate billing, compliance with SOX controls, and safeguarding revenue streams through proactive audits and monitoring. This role oversees daily bill audits, manages special contract billing, summary billing, and implements controls to prevent revenue leakage. The position requires strong analytical skills, regulatory knowledge, and leadership to drive process improvements and maintain financial integrity.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, related field or related field or 4 years of directly related experience in lieu of a degree.
• 7+ years of experience in revenue assurance, billing, or financial compliance
• Proficiency in Oracle Customer Cloud Service (CCS) or similar utility billing systems.
• Strong understanding of SOX compliance and internal control frameworks.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Knowledge of utility rate structures, tariffs, and regulatory requirements.

Nice To Haves

• Experience within the utility or energy sector.
• Advanced Excel skills; experience with SQL or reporting tools
• Experience with automation and process improvement initiatives

Responsibilities

• Perform daily bill audits to validate accuracy of charges, rates, and meter reads.
• Manage and monitor special contract accounts, ensuring compliance with negotiated terms and accurate billing.
• Oversee summary billing processes for large commercial and industrial customers.
• Implement and maintain SOX controls related to billing and revenue assurance activities.
• Investigate and resolve discrepancies in billing, metering, and revenue reporting.
• Develop and maintain audit trails for regulatory and internal compliance.
• Collaborate with Billing, Credit, Collections, and IT teams to resolve systemic issues and prevent revenue leakage.
• Prepare and analyze revenue assurance reports, identifying trends and recommending corrective actions.
• Support internal and external audits by providing accurate documentation and data.
• Lead process improvement initiatives to enhance billing accuracy and operational efficiency.
• Train and mentor team members on revenue assurance practices, compliance standards, and system updates.
• Participate in system testing, upgrades, and implementation of new billing and audit tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level