Lead Analyst, Collections Analytics

OneMain Financial • Wilmington, DE

2d • Hybrid

About The Position

We are seeking a highly skilled professional to join our Analytics team in Wilmington, DE as a Lead Analyst. In this role, you will play a pivotal part in the implementation and optimization of collections, loss mitigation, and credit risk analytics across both our proprietary platforms and third‑party partner channels, including Debt Settlement Agency (DSA) and resolution‑based recovery programs. You will leverage your technical expertise to translate analytical intent into functional solutions, ensuring accurate data, scalable execution, and actionable insights to support business decision‑making.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Statistics, Engineering, Economics, or a related quantitative field
• Proven experience in analytics or software development roles within financial services, risk management, or collections environments
• 4+ years’ experience designing and developing data‑driven analytical solutions using Python and related frameworks
• Proficiency in Python, SQL, and object-oriented programming; experience writing reusable, well‑documented code
• Experience working with large datasets, recurring reporting, and analytical controls
• Experience with working in reporting tools such as Power BI
• Familiarity with version control tools (Git) and collaborative development practices
• Strong analytical, problem‑solving, and communication skills
• Ability to work independently while supporting multiple workstreams in a fast‑paced environment

Nice To Haves

• Experience supporting collections, recovery, or resolution‑based credit strategies, including work with third‑party agencies or debt settlement programs

Responsibilities

• Collaborate with risk analysts, strategy partners, and data scientists to translate analytical intent into efficient and reliable analytical solutions supporting DSA and debt settlement strategy execution
• Work cross‑functionally with Collections Strategy, Operations, Finance, Product, Compliance, and Technology teams to support implementation, monitoring, and optimization of DSA‑related initiatives
• Pull, validate, and maintain recurring datasets and reporting for internal stakeholders and external partners; support ad hoc investigations and follow‑ups related to those reports
• Support ad hoc analyses tied to strategy tests, Monthly Business Reviews, and second-order performance questions
• Develop, curate, and document analytical views, controls, and validations to increase transparency and standardization across ongoing DSA processes
• Perform data quality checks, reconciliations, and root-cause analysis to ensure accuracy, consistency, and trust in analytics supporting decision-making
• Produce descriptive and exploratory analyses to advance the DSA learning agenda and inform future strategy development
• Partner with third‑party vendor partners to support data evaluation, reporting, and integration efforts
• Ensure efficient delivery of analytical work with high quality and timeliness
• Continually assess and enhance the scalability, efficiency, and documentation of analytics, reporting, and monitoring processes

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (11 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees