Lead Aircraft Appearance Agent
About The Position
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?Job SummaryThe Lead Cabin Services oversees and participates in the cleaning and sanitization of aircraft interiors, ensuring compliance with airline and safety regulations. This role involves coordinating a team, assigning tasks, conducting quality inspections, and maintaining efficiency in turnaround times. Strong leadership, attention to detail, and the ability to work in a fast-paced environment are essential. This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union that requires joining the TWU and paying union dues.
Requirements
- Prior experience in aircraft cabin cleaning or a related field preferred.
- HS Diploma, GED, or Equivalent.
- Must be at let 18 years of age.
- Must be able to work flexible shifts, including nights, weekends, and holidays
- Ability to read, write, fluently speak, and understand the English language
- Strong leadership, communication, and organization; ability to follow safety and sanitation guidelines.
Nice To Haves
- Experience in supervising cleaning crews.
- Familiarity with airline cleaning standards and procedures.
- Ability to train and mentor team members.
- Strong problem-solving and time-management skills.
- Experience using cleaning equipment and supplies efficiently.
Responsibilities
- Supervise and assist with the cleaning of aircraft cabins, including seats, tray tables, lavatories, and galleys.
- Ensure compliance with airline standards, safety procedures, and sanitation guidelines.
- Assign tasks to cabin cleaning agents and monitor performance to maintain efficiency.
- Conduct inspections to ensure quality standards are met before aircraft departure.
- Train new team members on proper cleaning techniques, equipment usage, and safety procedures.
- Communicate with supervisors and airline representatives regarding cleaning schedules and special requests.
- Maintain inventory of cleaning supplies and request replenishments as needed.
Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
