Lead Advocate

Unbound Now • New Orleans, LA

131d

About The Position

The primary function of the Lead Advocate is to provide front-line support to advocates while maintaining a caseload for individualized crisis response and ongoing case management, providing support for survivors of sex trafficking, using sound professional judgment and best practices to ensure high-quality services, and maintaining compliance with established program, state, and federal standards.

Requirements

• Bachelor’s degree required (social work or related field preferred).
• Experience working with victims of human trafficking, child abuse, neglect, or youth experiencing homelessness/addiction.
• Preferred 2-3 years case management and/or crisis intervention experience.
• Excellent relational, communication, and interpersonal skills.
• Good organizational and administrative abilities.
• Ability to maintain confidentiality of sensitive information.
• Demonstrated ability to provide trauma-informed care.

Nice To Haves

• Knowledge of MI and understanding of the stages of change model for human trafficking survivors.
• High level of emotional maturity and responsibility.
• Strong work ethic and innovative problem solver.

Responsibilities

• Provide front-line support to advocates while maintaining a caseload of 4-8 clients.
• Assist in the supervision of group case staffings and documentation.
• Provide ongoing crisis management support and training to the advocacy team.
• Monitor documentation for the Survivor Advocacy program to ensure compliance.
• Conduct internal case staffings with all advocates and send summaries to the Director of Survivor Advocacy.
• Respond to calls from law enforcement and other referral sources when on call.
• Meet immediate physical needs of youth, such as clothes, food, and toiletries.
• Provide ongoing field-based advocacy, case management, and emotional support.
• Conduct comprehensive assessments and develop service plans for assigned youth.
• Attend CPS case staffings and MDT emergency response meetings.
• Document all interactions with survivors and partner agencies within 72 hours.
• Build and maintain relationships with organizations providing services to trafficking victims.
• Participate in Unbound Now’s advocate resilience group.
• Complete DFPS monthly and quarterly reports accurately and on time.

Benefits

• Health insurance for employee and family with premiums covered by employer.
• Employer-paid life insurance for employee.
• Option to participate in Unbound Now's retirement plan with 3% salary match after 90 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees