Lead Administrator - L2

Wipro

226d • $80,000 - $158,000

About The Position

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. We are seeking a highly motivated and skilled professional to join our Container Services team. The ideal candidate will have a strong foundation in cloud technologies, particularly AWS, along with hands-on experience in Kubernetes and Terraform. A background in software development is highly preferred, as the role requires a deep understanding of engineering principles and practical implementation.

Requirements

• Solid understanding of AWS services and best practices.
• Practical experience with Kubernetes for container orchestration.
• Hands-on expertise with Terraform for infrastructure as code (IaC).
• Strong software engineering background with proficiency in one or more programming languages (e.g., Python, Go, Java).
• Ability to work collaboratively in agile, cross-functional teams.

Nice To Haves

• Prior experience in a DevOps or SRE role.
• Exposure to CI/CD tools and practices.
• Familiarity with security and networking concepts in cloud environments.

Responsibilities

• Design, build, and maintain containerized applications and infrastructure using Kubernetes and Terraform.
• Support and enhance AWS-based cloud environments, ensuring scalability, security, and operational efficiency.
• Collaborate with development and DevOps teams to streamline CI/CD pipelines and deployment processes.
• Troubleshoot issues across the container ecosystem and provide reliable solutions.
• Contribute to automation efforts and drive best practices across infrastructure and code.
• Provide adequate support in architecture planning, migration & installation for new projects in own tower.
• Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements.
• Conduct technology capacity planning by reviewing the current and future requirements.
• Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications.
• Strategize & implement disaster recovery plans and create and implement backup and recovery plans.
• Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes.
• Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower.
• Review the technical performance of own tower and deploy ways to improve efficiency.
• Develop shift roster for the team to ensure no disruption in the tower.
• Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
• Provide weekly status reports to the client leadership team, internal stakeholders on database activities.
• Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness.
• Forecast talent requirements as per the current and future business needs.
• Hire adequate and right resources for the team.
• Train direct reportees to make right recruitment and selection decisions.
• Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members.
• Build an internal talent pool of HiPos and ensure their career progression within the organization.
• Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback.
• Lead and drive engagement initiatives for the team.
• Track team satisfaction scores and identify initiatives to build engagement within the team.

Benefits

• Full range of medical and dental benefits options.
• Disability insurance.
• Paid time off (inclusive of sick leave).
• Other paid and unpaid leave options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree