Lead Administrative Representative - Reagan Airport

Enterprise•Arlington, VA

1d•$19•Onsite

About The Position

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Lead Administrative Representative. The Lead Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. This position pays $19 / hour and is located at the Reagan Airport (DCA) - 2500 National Ave Parking 1, Arlington, VA 22202. We offer: Paid time off Consistent full time 40 hour per week schedule Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule Available: Monday- Friday: 4:00pm-12:00am

Requirements

Must be at least 18 years of age
High School Diploma or G.E.D. required
Must have a minimum of 1 year prior customer service retail or administrative support experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 year
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Responsibilities

Provide a high level of customer service by assisting customers and assessing their rental needs primarily face to face
Provide directions and general assistance
Assist customers with method of payment changes
Assist customers and tow vendors with vehicle exchanges
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup job-related duties as assigned
Reconcile supplemental item inventory
Responsible for office supply management