Law Firm Records Manager

Epiq • Washington, DC

130d • $69,172 - $86,464

About The Position

The Records Manager oversees the operational and strategic records & information management services at an Epiq client with the primary focus of achieving service level agreements and surpassing client expectations. This position ensures that the client is receiving the optimal level of service in support of receipt, arrangement, storage, preservation, destruction and safeguarding client and administrative records.

Requirements

• High School Diploma and college preferred or equivalent years of Records Management experience
• Possess a minimum of 3 years’ experience managing a Records Management operation in a law firm setting
• Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey and/or similar Records Management Systems
• Familiarity with iManage Work, NetDocuments, OpenTEXT DM and/or similar Document or Enterprise Content Management Systems
• Working knowledge of Microsoft Office products, including Outlook, Word, Excel and Teams
• Excellent communication (verbal and written) skills
• Experience transitioning to an electronic environment
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Responsibilities

• Follow established guidelines and procedures for creating, circulating, storing, tracking, transferring, and destroying client records
• Serve as the principal liaison between Epiq, the client’s administration and Records Staff
• Track the circulation of files to and from client staff in Records Management System (RMS) database
• Manage all Records Staff employed at the site, including recruiting, training, performance management and development
• Manage process to regular inventory of files stored onsite in client facilities, including exception reporting
• Assist client with file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment as instructed
• Assist client with retention activities, including obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment or secure destruction as instructed
• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content
• Manage a team of 4 Records Specialists in WDC and 3 Records Specialists in NYC

Benefits

• Annual bonus eligibility
• Equal employment opportunity compliance
• Affirmative action for minorities, women, covered veterans and individuals with disabilities
• Assistance or accommodation during the application process for individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees