Laundry Uniform Attendant Supervisor

AccorHotel • Scottsdale, AZ

31d

About The Position

Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Laundry Supervisor, your attention to detail will show the team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work. Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service to all internal and external guests/contracts Lead and supervise the day-to-day operation of the department to ensure service standards are followed Handle Guest concerns and react quickly, logging and notifying the proper areas Actively participate in daily briefing, daily warm up and department meetings Ensure all colleagues are informed daily about priorities in the department Establish and maintain constructive, supportive and professional colleague relationships Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses) Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues Supervises and evaluates the work of laundry, linen, sewing room and valet employees; effectively recommends personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures Assist in balancing operational, administrative and Colleague needs Report necessary maintenance items in a timely manner and maintain open communication with Engineering team Follow all safety and sanitation policies Other duties as assigned

Requirements

• Minimum 1 year experience in a supervisory/leadership capacity.
• Service focused personality is essential
• Strong interpersonal and problem-solving abilities and the ability to lead by example
• Excellent communication and organizational skills

Nice To Haves

• Experience in a Housekeeping environment an asset
• Bilingual (English & Spanish) and asset

Responsibilities

• Consistently offer professional, friendly and engaging service to all internal and external guests/contracts
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Handle Guest concerns and react quickly, logging and notifying the proper areas
• Actively participate in daily briefing, daily warm up and department meetings
• Ensure all colleagues are informed daily about priorities in the department
• Establish and maintain constructive, supportive and professional colleague relationships
• Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses)
• Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues
• Supervises and evaluates the work of laundry, linen, sewing room and valet employees; effectively recommends personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures
• Assist in balancing operational, administrative and Colleague needs
• Report necessary maintenance items in a timely manner and maintain open communication with Engineering team
• Follow all safety and sanitation policies
• Other duties as assigned

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees