Laundry Uniform Attendant Supervisor

AccorHotel • Scottsdale, AZ

9d

About The Position

Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Laundry Supervisor, your attention to detail will show the team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work. Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:

Requirements

• Minimum 2-year experience in a supervisory/leadership capacity in Laundry/Housekeeping
• Service focused personality is essential
• Strong interpersonal and problem-solving abilities and the ability to lead by example
• Excellent communication and organizational skills

Nice To Haves

• Experience in a Housekeeping environment an asset
• Bilingual (English & Spanish) and asset

Responsibilities

• Consistently offer professional, friendly and engaging service to all internal and external guests/contracts
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Handle Guest concerns and react quickly, logging and notifying the proper areas
• Actively participate in daily briefing, daily warm up and department meetings
• Ensure all colleagues are informed daily about priorities in the department
• Establish and maintain constructive, supportive and professional colleague relationships
• Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses)
• Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues
• Supervises and evaluates the work of laundry, linen, sewing room and valet employees; effectively recommends personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures
• Assist in balancing operational, administrative and Colleague needs
• Report necessary maintenance items in a timely manner and maintain open communication with Engineering team
• Follow all safety and sanitation policies
• Other duties as assigned

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees