Laundry Supervisor

Westgate Las Vegas Resort & Casino • Kissimmee, FL

323d • $17

About The Position

As a Laundry Supervisor for the Westgate Vacation Villas Resort, you will oversee the daily laundry operations and resort guidelines, ensuring high-quality standards and complete guest satisfaction.

Requirements

• Possesses a strong work ethic with the ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Must be comfortable working in a hot environment.
• Must be able to lift 50 pounds.
• Must have proof of a valid driver's license.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

• Supervise and motivate all laundry personnel, including staffing, training, discipline, and scheduling.
• Visually monitor performance to ensure adherence to all service and productivity standards, ensuring guest satisfaction.
• Sort and count articles to verify inventory quantities.
• Maintain chemical inventory.
• Prepare weekly schedules for laundry personnel to ensure adequate staffing.
• Assign laundry pickups from rooms and properties.
• Supply the Housekeeping Department with the correct inventory of linens and supplies for checkouts.
• Ensure all equipment is working properly and cleaned daily.
• Report work orders promptly when maintenance is required.
• Administer policies fairly and consistently, completing disciplinary procedures and documentation according to policy.
• Ensure the quality and productivity of Laundry Attendants and Wash Persons are met.
• Train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.

Benefits

• Comprehensive health benefits - medical, dental and vision.
• Paid Time Off (PTO) - vacation, sick, and personal.
• Paid Holidays.
• 401K with generous company match.
• Get access to your pay as you need it with our Daily Pay benefit.
• Family benefits including pregnancy, and parental leave and adoption assistance.
• Wellness Programs.
• Flexible Spending Accounts.
• Tuition Assistance.
• Military Leave.
• Employee Assistance Program (EAP).
• Life, Disability, Accident, Critical Illness & Hospital Insurance.
• Pet Insurance.
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.).
• Advancement & development opportunities.
• Community Involvement Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation