Laundry Manager

AccorHotel • San Diego, CA

12d • $85,000 - $95,000

About The Position

The Laundry s Manager is an integral role within our hotel, reporting to the Director of Housekeeping and overseeing the laundry operations by leading colleagues who process and cater to the laundry needs of guest room resort, including spa, recreational facilities, golf course, multiple F&B outlets and external contracts. The standards and values you model as the Laundry Manager will inspire our team and ensure our guests & colleagues have a memorable experience.

Requirements

• Minimum of 3-5 years' leadership experience, preferably in a Laundry or Housekeeping environment
• Knowledge of laundry equipment and cleaning products an asset

Responsibilities

• Managing day-to-day operations of the laundry department, ensuring quality, standards and meeting the expectations of our guests and colleagues on a daily basis.
• Ensure the highest level of cleanliness in accordance with Fairmont Hotels & Resorts standards, policies and procedures
• Effectively and accurately manage payroll and departmental expenses of the Laundry Department, within budgeted and forecasted guidelines.
• Effectively lead employee relations within the laundry department
• Conduct monthly communication meetings, attend hotel meetings as required and ensure effective employee performance management standards are met.
• Maintain a motivated and engaging team by actively working and following up on colleague engagement and well-being.
• Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests
• Promote team work within the department and ensure strong interdepartmental relationships are maintained
• Oversee all aspects of talent acquisition and internal mobility, from recruitment and interviews to hiring and promotions within the laundry department.
• Train, coach and develop staff in accordance with hotel standards to ensure the best quality of service is offered to our internal and external guests
• Work closely with the resort’s Engineering team to uphold a preventive maintenance program and ensure prompt completion of all equipment repairs as needed
• Ensure the prompt courteous pick-up and delivery of guest laundry, deliver service according to the Fairmont, LQA & Forbes Standards
• Maintaining a strong relationship with the year round and seasonal laundry contracts in the Town of Jasper
• Work closely with the Director of Housekeeping & Director of Rooms to prepare & monitor the annual Laundry operating budget including revenue streams, labor costs and operating supplies
• Perform linen inventories and manage par levels to ensure adequate inventory is available to meet operational demands
• Develop and execute capital projects related to the laundry facility, in collaboration with the Director of Housekeeping / Rooms
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
• Engage actively in hotel committees as required
• Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
• Other duties as assigned

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees