Laundry Attendant

Blue Water Hospitality Group, LLC•Ocean City, MD

About The Position

Provide a top-notch guest experience through proper care and handling of all linens to make our guests feel at home. A Laundry attendant’s responsibility is to ensure there is a constant supply of fresh and clean linens available for the entire property. Seasonal roles are not eligible for health benefits. Seasonal roles are eligible for sick time and holiday pay.

Requirements

Strong verbal and interpersonal skills
Work well independently and as part of a team
Strong attention to detail
Ability to operate laundry equipment and tools.
Ability to multi-task and manage multiple requests.
Effective prioritization skills
Able to work on demand.
Interest in providing exceptional guest service.
High School Diploma or GED Equivalent
At least 1+ year of hospitality experience in housekeeping

Responsibilities

Strip, sort, and treat all linens to ensure cleanliness and freshness expectations are achieved.
Ensure all laundry is cleaned by machine standards and cleaning agents.
Sort, fold, and hang clean and dried items.
Manage and maintain inventory and stock levels for all linens, cleaning supplies, and equipment.
Maintain all laundry equipment and inform the leadership of any maintenance needs.
Helps in cleaning guests’ items or articles as needed.
Provide basic housekeeping support as needed, including cleaning of guest rooms, bathrooms, kitchenettes as well as common areas.
Providing onsite guest support, queries, or requests through a high-quality customer service approach.
Works cohesively with guest service, housekeeping, groundskeeping, and other departments to exceed guest expectations and achieve company and departmental goals.
Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
Ensure the property is always guest ready.
Performs other duties as assigned.
Provides regular and reliable attendance.