Laundry Attendant - PT/Evenings - Medical Center

Houston Methodist•Houston, TX

31d•Onsite

About The Position

At Houston Methodist, the Laundry Attendant position is responsible for transporting clean linen to designated patient areas and ancillary departments using an identified Linen Exchange/Stocking Program, as appropriate. The Laundry Attendant position may also be responsible for receiving bulk linen deliveries and building carts, the removal of soiled linen or preparing the soiled linen for transport to the designated laundry facility. This position may also be responsible for tracking the linen using a manual or automated process. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Requirements

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate
Multi-task oriented, ability to complete work within designated time frames
Ability to accurately and efficiently perform duties with minimal supervision
Demonstrate efficient and safe use of housekeeping equipment and chemicals
Ability to effectively communicate in a manner consistent with a customer service focus

Nice To Haves

One year of linen experience preferred

Responsibilities

Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.
Responds promptly and positively to requests for assistance from patients, staff and visitors.
Actively participates in meetings, huddles and with other team members using positive communication.
Consistently provides linen deliveries based on par levels to support patient care.
Follows Infection Control guidelines in the removal, transport and storage of clean and soiled linen as appropriate.
Ensures completion of delivery during assigned shift, improving unit based response times.
Uses appropriate transporting techniques for clean or soiled linen, to avoid contamination.
Uses appropriate equipment and techniques to ensure safe lifting, pushing, and pulling practices to avoid injury.
Assists with quality assurance by examining, identifying and rejecting poor quality linen, as appropriate.
Maintains an organized and clean linen room to minimize lint buildup.
Operates all linen transport equipment in a safe manner by maintaining an awareness of patients and surroundings.
Uses department resources, equipment, supplies properly and efficiently.
Reports and tracks (and assesses) wasteful practices to meet our goal pounds per equivalent patient's days.
Utilize linen tracking systems to ensure adequate supplies, deliveries, and par/supply level changes for assigned units.
Contributes ideas towards improving the efficiency and effectiveness of department processes.
Fosters a positive and constructive teaching environment by engaging co-workers and learning opportunities that are valuable and in alignment with business objectives.