Laundry Attendant

The Gasparilla InnBoca Grande, FL
8dOnsite

About The Position

The Laundry Attendant is responsible to ensure that all laundry services for the hotel and hotel guests is done as per the standard policies and is met on time. Also responsible for laundry collection from guest rooms, dry-cleaning, washing, drying, pressing and folding of guest's laundry along with other hotel linen.

Requirements

  • Physical Mobility and stamina.
  • Attention to Detail
  • Understanding of Laundry Machines and Chemicals

Nice To Haves

  • 1 month of luxury resort experience
  • High School Diploma

Responsibilities

  • Adheres to the Gasparilla Inn 4 Steps to Memorable Service.
  • Exhibit’s the Gasparilla Inn’s Core Values.
  • Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet.
  • Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out.
  • Responsible to feed washed linens and napkins into ironer or folder.
  • Retrieves folded linens and stacks or hangs clean linens as appropriate.
  • Sorts clean towels and robes.
  • Uses towel folder and manual folding for bath towels, washcloths, rugs and robes.
  • Assist in the loading and unloading of dryers and sort out washed laundry items
  • Operates and maintains folding equipment and iron.
  • Operates and maintains washer, dryer, etc.
  • Reports any technical problems or deficiencies to Laundry manager or maintenance team.
  • Places folded product on appropriate rack.
  • Reports any damage or deficiencies in the laundered items to the Laundry Supervisor.
  • In guest rooms ensure that guest name, room number and laundry pieces are listed.
  • Count and verify all items collected as per laundry price lists/laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet.
  • Check all items for damage or stains and take appropriate action to rectify these issues.
  • Report immediately to the supervisors in case any valuable items like cash, jewelry, credit cards etc. found in guests cloth pockets.
  • Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature.
  • Assist in inventories and attends all departmental training as informed/scheduled by the Housekeeping Director.
  • Responsible for following the standard operating procedures.
  • Adhere to all safety and security standards for the proper use of all equipment.
  • Be aware of all surroundings so as to prevent accidents and not damage property.
  • Assist Houseman, Housekeeping Supervisors, Public Area Attendants and Room Attendants with their job function to ensure optimum service to guests.
  • All other duties as assigned.
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