Laundry Attendant

Grand Bohemian Mountain Brook•Mountain Brook, AL

About The Position

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program JOB SUMMARY The overall objective and purpose of the Laundry Attendant position are to maintain the order and cleanliness of linen. The incumbent is responsible for washing, drying, and folding linen. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.

Requirements

Ability to perform all Laundry Attendant- related tasks and proficiently use job-related tools and equipment
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to read and interpret documents such as safety rules and procedural manuals
Strong written, verbal, and interpersonal skills
Ability to follow instructions, prioritize and multi-task
High school diploma, General Education Degree, or related training equivalent- required
Minimum of 6 months of relevant work experience in similar scope and title – required
Ability to communicate in the English language - preferred

Responsibilities

Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
Wash and dry hotel linen, including but not limited to bath towels, hand towels, washcloths, robes, slippers, sheets, and pillowcases, according to the specifications outlined in the standard operating procedures.
Fold and stack linen neatly on shelves
Maintain a neat and organized laundry room
Mop floor
Remove lint from the dryer
Maintain adequate stock of soaps and supplies
Use equipment according to specifications outlined in the procedural manual and report any malfunctions of equipment
Work efficiently in order to meet daily requirements
Solve problems proficiently
Secure lost items according to the specifications outlined in the standard operating procedure
Maintain the integrity of Company proprietary information and protect Company assets
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned