Laundry Attendant - FT

Hollywood Casino at Columbus•Columbus, OH
•Onsite

About The Position

Washes, dries, folds, and inspects hotel linens and towels in accordance with established quality, safety, and chemical usage standards. Applies pre-treatment and spot-cleaning solutions to stained linens following approved guidelines to maintain presentation and longevity. Properly operates and maintains laundry equipment, including routine cleaning of lint traps, vent screens, and drain filters. Collects, sorts, and transports soiled linens and terry to designated laundry or storage areas and removes trash and recycling as assigned. Counts, inspects, verifies, and assists with linen and terry inventories, reporting shortages, inconsistencies, or quality concerns promptly. Monitors daily linen par levels and communicate supply needs or concerns to leadership in a timely manner. Delivers clean linens, towels, amenities, and supplies to guest floors, replenishes linen closets, and stocks housekeeping carts as assigned. Maintains cleanliness and organization of laundry rooms, storage areas, and other assigned back-of-house spaces. Supports housekeeping operations during high occupancy by supplying needed items and assisting with room readiness or special requests. Responds courteously and professionally to guest requests when encountered, offering assistance aligned with Four-Diamond service expectations. Follows all safety, OSHA, PPE, chemical handling, bloodborne pathogen, key control, and emergency procedures at all times. Reports maintenance issues, safety hazards, unusual activity, or incidents promptly and completes work orders accurately. Maintains confidentiality, protects guest and team member privacy, attends required meetings, and performs additional job-related duties as assigned.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Professional appearance.
  • Ability to respond to visual and verbal cues.
  • Ability to work in confined spaces.
  • Ability to perform physical duties of the role, including lifting up to 60 lbs.
  • Ability to perform frequent bending, reaching, and moving throughout the shift.

Responsibilities

  • Washes, dries, folds, and inspects hotel linens and towels.
  • Applies pre-treatment and spot-cleaning solutions to stained linens.
  • Operates and maintains laundry equipment, including routine cleaning.
  • Collects, sorts, and transports soiled linens and terry.
  • Removes trash and recycling.
  • Counts, inspects, verifies, and assists with linen and terry inventories.
  • Monitors daily linen par levels and communicates supply needs.
  • Delivers clean linens, towels, amenities, and supplies to guest floors.
  • Replenishes linen closets and stocks housekeeping carts.
  • Maintains cleanliness and organization of laundry rooms, storage areas, and back-of-house spaces.
  • Supports housekeeping operations during high occupancy.
  • Responds to guest requests courteously and professionally.
  • Follows all safety, OSHA, PPE, chemical handling, bloodborne pathogen, key control, and emergency procedures.
  • Reports maintenance issues, safety hazards, unusual activity, or incidents promptly.
  • Completes work orders accurately.
  • Maintains confidentiality and protects guest and team member privacy.
  • Attends required meetings.
  • Performs additional job-related duties as assigned.
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