Laundry Attendant (Seasonal: Part Time) - Outbound Stowe

Springboard Hospitality • Stowe, VT

216d • $17 - $18

About The Position

At Outbound Stowe, we don't just clean rooms—we craft experiences. As a Laundry Attendant, you'll play a vital role in creating unforgettable moments for our guests. You'll be more than a cleaner; your dedication to fostering human connections, comfortable experiences, and providing exceptional service will turn ordinary stays into extraordinary memories. Your role extends beyond the confines of the laundry room; you're an integral part of our larger community, helping to foster a sense of belonging to our guests. In this role, you have the power to make people feel at home, even when they're far from it. By providing clean, comfortable beds, towels and genuine hospitality, you're not just servicing our laundry; you're creating sanctuaries where guests can relax, recharge, and connect with nature and each other. Your attention to detail and commitment to service help guests feel valued, respected, and truly cared for. As a Laundry Attendant, you'll be an ambassador for the Outbound Hotels experience. Your work reflects our brand's commitment to authenticity, adventure, and community. Every clean piece of terry or linen is a testament to our dedication to providing unique, one-of-a-kind experiences that leave a lasting impression on our guests.

Requirements

• No formal education required.
• Experience required by position is from two to three full years of employment in a related position with this company or other organization(s).
• Ability to lift, push, pull, carry heavy loads with cleaning equipment.
• Ability to bend, kneel continuously throughout the day.
• Ability to stand for long periods of time, climb stairs, up to approx. 100 steps 20% of 8-hour shift.
• Ability to work indoors: 100%.

Nice To Haves

• 1+ Previous housekeeping, hospitality, experience preferred, but not required.
• Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
• High School diploma or GED required; college degree preferred.
• Ability to communicate in English is a plus.
• Self-starting personality with an even disposition.
• Must be service oriented with excellent customer service and sales skills.
• Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language.
• Must be energetic and outgoing.
• Must possess excellent interpersonal and organizational skills.
• Must be able to follow directions with attention to detail, speed and accuracy.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to multi-task in a fast-paced work environment.
• Must be able to understand and work with basic financial information and solve basic arithmetic problems.
• Must be able to type 45 wpm and have the ability to input data and access information on the computer.
• Must have proficient working knowledge of Microsoft Office, Opera; preferred.

Responsibilities

• Maintain cleanliness and organization of the laundry room & closets, ensuring they meet Outbound Hotels' high standards of cleanliness and comfort.
• Collaborate with other team members to ensure laundry is completed in a timely manner for room turnovers.
• Uphold health and safety standards, including proper handling of cleaning products and adherence to cleanliness protocols.
• Ensure all linen and terry are to Outbound Hotels' high standards of wrinkle-free, clean, and comfort.
• Provide friendly and attentive service at all times.
• Remove and sort dirty linens and towels from laundry carts.
• Wash and dry all dirty linens, towels, rags, etc., as directed by management.
• Understand operation of washing machines and dryers. Clean dryer filter daily and maintain all equipment as trained.
• Keep laundry carts clean and free of debris. Maintain clean work area.
• Perform the duties of room attendant following all prescribed requirements when needed.
• Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates.
• Report all guest issues and complaints to management.
• Perform special projects and other responsibilities as assigned.
• Coordinate with Housekeeping Supervisor on work priorities, provide assistance, attend meetings as required by management.

Benefits

• Competitive Base Salary
• PTO
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance
• Employee Rates at all of Springboard Hospitality's 35+ Hotels
• Monthly Cell Phone Stipend
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED