Laundry Assistant Manager

Speed Queen Laundry - Oak StAtlanta, GA
297d

About The Position

Under the direction of the Store Manager, the Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of their assigned store.

Requirements

  • Minimum of two years retail experience is preferred.
  • Knowledge of commercial laundry products and payment systems is a plus.
  • Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds.
  • English proficiency required.
  • Ability to manage multiple tasks at one time.
  • Build strong customer relationships quickly.
  • Basic computer skills, including some exposure to Microsoft Office products.
  • Able to work a flexible work schedule, including nights and weekends.

Responsibilities

  • Participates in certain aspects of the employee life cycle, including recruitment and selection, orientation and training, employee development, hourly scheduling and payroll management.
  • Ensures that all policies, procedures, and employee functions are consistently followed, contributing to the highest level of customer satisfaction and growth of the store.
  • Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
  • Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times.
  • Audits the completion of preventive maintenance tasks and ensures equipment and building maintenance issues are documented appropriately, escalating significant issues to the Store Manager.
  • Maintains a good visual presentation of retail products at all times; assists in maintaining sufficient assortment and inventory levels.
  • Provides a consistent quality product to the customer; audits logs for accuracy and addresses customer concerns and issues in a timely and satisfactory manner.
  • Participates in and executes promotional programs; ensures promotional procedures are being followed and documentation is accurate.
  • Ensures that all company policies and procedures are followed at all times.
  • Performs all other duties as assigned.
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