Laundromat Equipment Technician and Vending Operations Specialist

The Laundry Place • Des Moines, IA

115d

About The Position

At The Laundry Place, we pride ourselves on delivering exceptional service and maintaining top-quality equipment in our laundromats. We’re seeking a motivated and technically proficient individual to join our team as a Laundromat Equipment Technician and Vending Operations Specialist. This role is pivotal in ensuring our equipment runs smoothly and our vending operations meet customer needs effectively. As a Laundromat Equipment Technician and Vending Operations Specialist, you will be responsible for the maintenance and repair of laundromat machines, including washers and dryers, as well as vending machines. You will also manage parts inventory, handle vending machine restocking, and ensure compliance with safety and operational standards. Your ability to troubleshoot and resolve issues quickly will be essential in minimizing downtime and maintaining high operational standards.

Requirements

• Technical background with hands-on experience in mechanical or electrical fields.
• Strong problem-solving skills and ability to troubleshoot equipment issues.
• Excellent organizational and documentation skills.
• Ability to manage inventory and handle parts ordering efficiently.
• Familiarity with safety and compliance standards in a technical environment.
• Strong communication skills and a customer-focused approach.

Nice To Haves

• Experience with laundromat or vending equipment is a plus, but not required.
• Relevant certifications or training in technical or mechanical fields.

Responsibilities

• Troubleshoot and repair laundromat machines and vending equipment.
• Diagnose mechanical and electrical issues and perform necessary repairs.
• Identify and order parts needed for repairs.
• Maintain an organized inventory and ensure timely availability of parts.
• Record detailed information on repairs, maintenance activities, and vending machine reloads.
• Document parts used, issues encountered, and repair outcomes.
• Reload vending machines with products, maintaining optimal stock levels.
• Ensure machines are stocked correctly and address any issues related to product availability.
• Manage inventory of vending machine products, including ordering and tracking stock levels.
• Document inventory levels and usage for accurate profit and loss calculations.
• Follow safety protocols and use personal protective equipment (PPE) during repairs.
• Ensure all work complies with industry standards and regulations.
• Communicate effectively with store personnel and customers regarding machine issues and vending products.
• Provide updates on repair progress and address customer concerns.
• Systematically diagnose and resolve issues with equipment.
• Utilize diagnostic tools and resources, and seek expert consultation when needed.
• Maintain an organized workspace and manage multiple tasks efficiently.
• Ensure up-to-date and accurate documentation and inventory records.
• Conduct detailed inspections and thorough documentation.
• Complete all tasks to a high standard, ensuring accuracy and quality in repairs and stocking.

Benefits

• Health Care Plan (Medical, Dental & Vision)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level