Last Mile Rental Training Programs Manager

Element Fleet Management • Minneapolis, MN

1d

About The Position

We are seeking a dynamic and experienced Training Programs Manager to lead the development, implementation, and continuous improvement of training and onboarding programs for our Last Mile Rental Operations. This role is critical in ensuring operational excellence, safety, and consistency across all field locations by equipping new hires and partners with the knowledge and tools they need to succeed. This position is responsible for leading training initiatives, overseeing learning systems and their technology roadmap, and partnering with the organizational Learning & Development team and external clients to design impactful instructional programs. By aligning workforce development with business objectives, this role ensures innovative and effective learning strategies that support employee growth and operational success.

Requirements

• 5+ years of experience in field training, operations, or logistics, preferably in last-mile delivery or rental-based services.
• Proven experience managing national training programs and onboarding initiatives.
• Strong understanding of adult learning principles and field operations.
• Ability to travel up to 60% nationally within the United States.

Nice To Haves

• Education: Bachelor's degree or equivalent
• Proven success in instructional design for both virtual and in-person learning environments.
• Experience in a high-growth, fast-paced logistics or transportation environment.
• Proficiency in training tools and platforms such as LMS, e-learning software, and mobile applications.
• Advanced project management skills with the ability to manage multiple initiatives effectively.
• Bilingual capabilities in English and Spanish.

Responsibilities

• Design and execute scalable training programs for field teams including delivery drivers, rental partners, and local managers using eLearning, instructor-led, and micro-learning approaches.
• Create and maintain training materials, SOPs, digital learning modules, and job aids tailored to last-mile rental operations.
• Track training effectiveness through KPIs, feedback loops, audits, and data analytics to drive continuous improvement.
• Leverage LMS platforms and mobile tools to deliver, track, and report on training across a distributed workforce.
• Lead onboarding programs for new field hires and rental partners to ensure a consistent and standardized experience.
• Collaborate with PPC and hiring managers to refine onboarding content and improve early productivity.
• Travel to key markets to provide hands-on training, support new market launches, and assess operational readiness.
• Partner cross-functionally with HR, Safety, Compliance, and Operations teams to align training with business and regulatory requirements.

Benefits

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees