Last Mile Program Manager, Global Fleet & Product

Amazon-posted 2 months ago

Full-time • Mid Level

Nashville, TN

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Amazon Worldwide Operations Last Mile is looking for a Senior Program Manager to own strategic, tactical, cross-functional and technology projects and programs within Amazon Logistics. In this role, the individual will need to be able to work cross-functionally with internal and external stakeholders in order to implement and improve projects and programs to improve vehicle operations, while eliminating barriers for our internal customers. You will be the owner leading various initiatives building out, installing programs and products from scratch.

Build a program from theoretical to an efficient and sustainable process
Scope, create, and drive project plans and budgets
Communicate to Senior Management on status, risks and process/product changes
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
Work autonomously in an ambiguous environment, seeking to understand business problems, and automation limitations
Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g.,requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
Work with vendors, business leaders and executive team to communicate and impact critical business initiatives
Develop, implement, and govern KPI reporting for a portfolio of programs the milestones
Manage vendors and built sustainable mechanisms to drive program efficiencies.

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits

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