Last Mile Driver Supervisor Savannah GA

DELAWARE VALLEY FLORAL GROUP LLC•Savannah, GA

5d•$47,000 - $52,000

About The Position

For over six decades, the Delaware Valley Floral Group (DVFG) has been at the forefront of providing professional retail florists, event designers and supermarkets across the nation with the highest quality of fresh cut flowers, greens, botanicals, and floral supplies. Established in 1959 as a modest family venture, the DVFG has flourished into one of the largest floral distribution companies in the United States. Our modern corporate headquarters, spanning over 100,000 square feet, is strategically situated in Sewell, New Jersey. Complementing this central hub are multiple satellite logistics, distribution and sales facilities located in key geographical regions, including Edison, NJ, Jessup, MD, Hauppauge, NY, Syracuse, NY, Hartford, CT, Wilkes-Barre, PA, Shrewsbury, MA, Pittsburgh, PA, Cleveland, OH, Richmond, VA, Miami, FL and Oxnard, CA. Our mission extends beyond just being a floral wholesaler to our customers; We Aspire To Be Their Most Valuable Supplier. Every member of our team plays a pivotal role in ensuring our customers receive the best possible products and services to help their business grow. We recognize that our employees are the cornerstone of our success as well, which is why we are committed to fostering a family-oriented culture where every individual's contributions are deeply valued and appreciated. Join us in shaping the future of floral distribution and become a part of our dynamic team here at the DVFG! The overall purpose of this position is to oversee and organize the efficient and orderly flow and delivery of customer orders to provide excellent customer service in a fast-paced retail and direct-store environment. This role also is also responsible for providing the proper coaching, training, tools and communication for drivers to meet or exceed departmental and individual goals. Continually identify opportunities for process improvement.

Requirements

Prior leadership experience preferred.
Familiarity and efficiency in Microsoft Excel, Word, and Power Point a plus. Payroll/Time and Attendance software.
The ideal candidate should possess the people skills necessary to address driver disputes, both customer request and dissatisfaction concerns and reassignments of workloads between drivers.
Must have an acceptable driving record and obtain a DOT certification (for those locations operating DOT regulated vehicles).
Must have strong analytical and problem-solving skills, and the ability to multi-task.
Demonstrate strong oral, written, and interpersonal skills.
Possess strong organizational and prioritizing skills.
Have a highly developed sense of urgency.
Must be able to adapt to change in a positive manner, and motivate employees through these changes, developing a Driver culture that will play a key role in reducing turnover.
Prior experience with Routing/GPS Software preferred.
Prior experience with Fleet Management, including familiarity with light-duty and delivery vehicles, as well as rental/leased vehicles.
Must be able to use warehouse equipment such as forklifts, pallet jacks, etc. to assist in the loading/unloading of product trucks.

Responsibilities

Must be able to work Monday - Friday, 5:00 am to finish. Additional days/hours during peak periods are required.
This position is “hands-on” and will require driving and delivering of product as needed, as well as loading/unloading of trucks.
Coach, lead and develop drivers to support the organization and improve daily productivity and service levels through the execution of established driver performance management processes.
Coach for safe behaviors and compliance with safety policies and procedures while ensuring adherence to DVFG safety and compliance standards and if applicable, Department of Transportation safety and compliance standards.
Monitor current processes for continuous improvement to route productivity and key customer service levels.
Work proactively with sales representatives to understand the needs of the customers and sales Team while ensuring daily compliance with customer delivery time windows.
Management of all areas of Final Mile delivery including but not limited to route optimization, customer satisfaction focus, budgeting/P&L responsibility, and compliance with any applicable DOT/FMCSA regulations.
Manage all spending within the planned budget inclusive of both direct expenses (route efficiencies and fleet expense) and indirect expenses (Non route labor, facilities expense).
Deliver effective change leadership, driving business changes while minimizing people impact.
Builds organizational capability through effective employee relations, hiring, training, development, and communication.
This position supervises Delivery Drivers and is responsible for leadership, performance management and hiring of the employees within its department.