Lash Consultant/ Front Desk

Amazing Lash Studio • Charlotte, NC

102d

About The Position

Amazing Lash Studio®, a leader in lash extensions and brow services, is looking for a highly motivated Front Desk Associate to join our team! This role is perfect for someone who thrives in a customer-focused environment, is passionate about the beauty industry, and enjoys working with a team. As the first point of contact for our guests, you'll play a key role in delivering a warm, professional, and memorable studio experience.

Requirements

• Must have open availability, including nights, weekends, and some holidays
• Prior customer service experience preferred; sales experience is a plus
• Friendly, energetic, and outgoing personality
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency; MindBody software experience is a plus
• Passion for the beauty and wellness industry
• Professional appearance and positive attitude

Responsibilities

• Greet and check in clients with professionalism and warmth
• Manage phone calls, appointment bookings, and client follow-ups
• Educate guests on lash memberships, promotions, and services
• Process transactions and maintain an organized front desk
• Promote membership conversions and retail product sales
• Ensure a clean, welcoming, and well-maintained studio lobby
• Support studio operations and communicate effectively with stylists and management

Benefits

• Competitive hourly pay (based on experience and performance)
• Paid time off (vacation and sick leave)
• Complimentary lash services, including volume upgrades
• Bonuses for membership and retail sales
• Discounts on all retail products
• A fun, upbeat studio culture (yes—Bagel Fridays are real!)
• Clear career path with advancement opportunities
• Ongoing training and support

What This Job Offers

• Industry: Personal and Laundry Services